How many times has poor interpersonal skills damaged your organization in terms of lost business, impaired customer relationships and lack of coordination of internal processes?
This interpersonal skills training pack delivers key concepts and techniques that maximize staff interpersonal skills to develop and maintain competitive advantage.
" Introduction to Interpersonal Skills.
" Behavioral Types
" Push Styles
" Pull And Moving-Away Styles
" Emotional Intelligence
Please contact us for a more detailed course outline.
Course Duration - One Day
This course can be delivered at your site
or we can hire a training room
local to your organisation.
Coaching and Mentoring
Creative Problem Solving
Customer Services Training
Effective Complaints Handling
Effective Presentation Skills
Leadership & Delegation
NLP For Business Excellence (Neuro Linguistic Programming)
Technical Report Writing
Training Needs Analysis
NLP (Neuro-Linguistic Programming) Training
|NLP Business Practitioner Certification|