Being able to effectively manage conflict can often determine the success or failure of an organization.
This practical managing conflict training pack will assist all employees in understanding and handling conflict situations within the organization.
At the end of this training module participants will be able to:
" Understand the relationship between conflict and the organization.
" Identify sources and types of organizational conflict.
" Appreciate different perspectives on conflict within organizations.
" Identify conflict outcomes to the organization.
" Employ various conflict handling strategies and styles.
" Handle conflict effectively.
Please contact us for a more detailed course outline.
Course Duration - One Day
This course can be delivered at your site
or we can hire a training room
local to your organisation.
Coaching and Mentoring
Creative Problem Solving
Customer Services Training
Effective Complaints Handling
Effective Presentation Skills
Leadership & Delegation
NLP For Business Excellence (Neuro Linguistic Programming)
Technical Report Writing
Training Needs Analysis
NLP (Neuro-Linguistic Programming) Training
|NLP Business Practitioner Certification|