Negotiation Skills

Negotiation is a basic human activity. However negotiation skills are not just required by the skilled salesperson or within labour-management relations negotiation is an important skill that should be developed within all staff.

This course is designed to prepare individuals and trainers to maximize negotiation skills within any organization. It provides a strong foundation in negotiation and conflict management outlines key negotiation techniques, and how to implement an effective negotiation process after the course is over.

Learning Objectives

At the end of this module participants will be able to:
" Understand the relationship between conflict and negotiation.
" Identify the key roles and responsibilities required by the negotiation team.
" Implement an effective negotiation process
- Preparation
- Opening Position
- Bargaining
- Movement
- Closing

Please contact us for a more detailed course outline.

Course Duration - One Day

This course can be delivered at your site or we can hire a training room
local to your organisation.

There may be a scheduled course already planned for this subject. Please click on this
link to see the list of all scheduled courses


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